If you are having issues with a code, please see answers to frequently asked questions below:
My code is expired or says “promotional code not valid”, what do I do?
Unfortunately, coupons, codes and are valid at time posted and may change or expire at any time.
The item is sold out or “currently unavailable.”
Items are limited and sometimes items are sold out and go out of stock quickly. All products are available only while supplies last.
When I entered my code, it stated, “cannot be applied to your purchase.” What does that mean?
This usually doesn’t mean the code is expired.
“Cannot be applied to purchase” can mean many other things, such as:
1.Have you gotten this item before with a code? You cannot use another code for the same item again later. Even if you see it again another day. Codes are usually set to one per account.
2.Does it only work on a certain style, size or color? This is a possibility. If there are more options, please try your favorites and see if you can find a working one.
Don’t forget to check the pink notes area above where coupon code is claimed to see if any specifications on color or size are noted. When this information is shared with us, we always pass it on to you.
3.Are there more than one store on the same listing? If so, try the other store front. Check where it says “new (2) from,” on the product page and select another store name before adding the item to your cart.
If you don’t see the answer to your question and need additional help with a specific item, please contact us with the link to the item, and also the exact error message you receive when entering the code.
We will get back to you with within 24-48 hours!